Reference

Terms That Cover How Your Account Works

These terms set out what you agree to when you open and use your mamba96 account, including how we handle deposits through DANA, OVO, and GoPay, how withdrawals are processed, and what happens when account rules are not followed.

Account eligibility rulesDANA, OVO, GoPay deposit termsWithdrawal verification stepsAccount suspension conditionsJurisdiction-dependent access
mamba96 Terms That Cover How Your Account Works
HOW WE HANDLE THIS

Account Security and Data Under These Terms

These terms exist to protect both sides. Here is how we apply them in practice — from the moment your account is created to how we retain your transaction history and respond to data requests.

Account Data Retention

We keep your account records — deposits, withdrawals, bet history — for as long as your account is active and for a defined period after closure, consistent with applicable regulations.

Wallet Verification Process

Your DANA, OVO, or GoPay wallet is verified at registration. Any mismatch between your account name and your wallet holder name will pause withdrawal processing until resolved.

Access and Session Security

Every login to your mamba96 account is protected by OTP verification. If you notice a session you did not start, contact support immediately through live chat to lock the account.

Requesting Account Changes

To update your registered wallet or request a full account review, submit the request via email support with your account ID and the wallet name you want to update.

TERMS CONTACT PATHS

Reach Us About Your Account Terms

If a clause in these terms is unclear or you need to raise a concern about how a rule has been applied to your account, our support team handles those questions directly. You can reach us through live chat, email, or our social messaging channel — all three paths connect to the same team.

Live Chat Open the chat widget from any page in your account. Our team responds to terms-related questions and account disputes through this channel during active support hours.
Email Support Send a detailed account query to our support email address. Include your registered wallet name — DANA, OVO, or GoPay — so we can locate your account faster.
Social Messaging Reach us through our official social messaging handle for quick clarifications on specific clauses or to flag a transaction that does not match your account record.

Common Questions About mamba96 Terms

These are the questions we see most often about account rules, payment conditions, and what the terms mean in practice for your account in Indonesia.

Access and eligibility depend on local law in your region. If mamba96 is available where local law permits, these terms apply to your account in full from the moment you register.

Withdrawals are released to the same verified wallet used for your most recent deposit — DANA, OVO, or GoPay. To change your withdrawal wallet, contact support before submitting the request.

When terms are updated, the new version replaces the previous one on this page. Continued use of your account after an update means you accept the revised terms as they stand.

Accounts may be suspended if activity is inconsistent with verified identity, if wallet details cannot be confirmed, or if the account is flagged for activity that conflicts with these terms.

Send a request through email support with your registered account ID. We will respond with the relevant records within the timeframe required by applicable data handling obligations.

Yes. These terms cover account use, payment conditions, and access rules. The privacy policy covers how your personal data is collected and stored. Both documents apply to your account.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.